Returns Policy
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
Shipping
Shipping Methods:
For deliveries within the United States, we primarily use UPS Ground as our shipping method.
For deliveries to Canada, we primarily use UPS Standard as our shipping method.
Shipping Rates:
Shipping rates are calculated based on the weight and dimensions of the item(s) being shipped, as well as the destination.
We offer free shipping for orders over a certain dollar value, as specified on our website.
Delivery Times:
Delivery times may vary depending on the destination and the shipping method selected.
Orders shipped via UPS Ground within the United States typically arrive within 3-7 business days from the date of shipment.
Orders shipped via UPS Standard to Canada typically arrive within 5-10 business days from the date of shipment.
Please note that delivery times may be longer for remote or rural areas.
Tracking:
Once your order has been shipped, you will receive an email with a tracking number and a link to track your package.
You can also track your order on our website by logging into your account.
Order Processing:
Orders are typically processed within 1-2 business days from the date of purchase.
Please note that orders placed on weekends or holidays will be processed on the next business day.
Shipping Restrictions:\=\
Some items may not be eligible for shipping to certain destinations due to regulatory restrictions or other reasons.
We do not ship to P.O. boxes, APO/FPO addresses, or international destinations other than Canada.
Returns:
If you need to return an item, please refer to our returns policy, which can be found on our website.
We hope this shipping policy provides the information you need. If you have any questions or concerns about shipping, please feel free to contact us. Thank you for choosing us as your supplier.